Frequently Asked Questions




What are eyelash extensions?

Eyelash extensions are semi-permanent, synthetic lashes that are individually and directly applied to our clients' natural lashes. They are NEVER applied to the skin. They add thickness and length to lashes that aren't as lush, dark, or long as your natural lashes are. We are all about enhancing our clients' natural beauty! FYI: False eyelashes and eyelash extensions are NOT the same thing!


Do they hurt? Are they safe? Will they make my natural lashes fall out?

When applied correctly, eyelash extensions will not hurt, nor will they damage your natural lash. Our certified lash artists will apply an extension that is appropriate to preserve your natural lash. We also put on under eye gel pads to prevent discomfort and aid in application. Like all hair on the human body, your eyelashes grow in stages. It is normal to lose 1-4 natural lashes per day which is why a refill is recommended every 3-4 weeks.


How long does it take to apply?

Lash extension application can take anywhere from 1 1/2 to 2 1/2 hours for the first initial application. This is dependent upon the set you choose and also based on how many natural lashes you have. Refills can take anywhere from 1 hour to 1 hour and 15 minutes, as suggested every 3 weeks.


How long do they last? How often will I need to get a refill?

Most eyelash extensions last 4-8 weeks. However, they will only last as long as your natural lash does. That is why a refill is strongly recommended every 3-4 weeks to maintain your look.


How do I prepare prior to my appointment?

Please arrive having eye area clean and free of any and all eye makeup. Also, if wearing contacts, please remove them. It is suggested that you weaer glasses and/or bring your contact case with you.


How do I take care of my lash extensions after they are applied? What products can I use to help my lash extensions last longer? Can I wear makeup?

After the initial application, do not wash your eyes or shower for 24 hours. Also, try to avoid steam and sweat for the following 24 hours after application. You can still wear makeup, just avoid oil-based and waterproof mascaras and makeup removers. Only use extension-safe mascaras. We currently have lash cleansers.


Are there any activities I will have to avoid? How can I ensure my lash extensions will last?

You will want to avoid strong heat such as from ovens or barbecue grills. You are still able to swim! Just remember to pat dry instead of rubbing your eye area. It is suggested that you do not use an eyelash curler on extensions (you won't need to anyway!) Clean your lashes with an oil-free cleanser every day. Remember to never pull on your lashes as growth occurs, just be sure to book your refill appointment for every 2-4 weeks!


How can I book an appointment?

We now have our very own website where you can view our services, prices, and most importantly our availability 24/7! Take a look at the link below, and book your next appointment with one of our stylists today!


Book your appointment now!